Privacy Policy

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Last updated: 16/11/25

Welcome to Hipsterra. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sign up for updates, or interact with us online.

By using our site, you agree to the practices described here.

INFORMATION WE COLLECT.

We may collect the following information:

Personal Information

When you contact us, subscribe to our mailing list, or submit a form, we may collect:

• Name
• Email address
• Any details you include in a message or enquiry

Usage & Technical Data

Like most websites, we may collect non-personal information such as:

• Pages visited
• Time spent on the site
• Device type, browser details, and general location (not precise)
• Cookies and similar technologies

This helps us improve our website and user experience.

HOW WE USE YOUR INFORMATION.

We use your information to:

• Respond to enquiries
• Send newsletters or marketing updates (only if you opt in)
• Improve our website, products, and customer experience
• Maintain website performance, security, and analytics

We never sell your personal information.

LEGAL BASIS FOR PROCESSING (UK GDPR)

We process your data under the following legal bases:

• Consent - e.g., when you sign up to receive marketing emails.
• Legitimate interests - such as improving our website or responding to enquiries.
• Contract -  when we need your details to communicate or fulfil your request.

You can withdraw consent at any time.

COOKIES.

Our website may use cookies to improve how it works and personalise your experience.

You can change or disable cookies in your browser settings at any time.

THIRD-PARTY SERVICES.

We may use trusted third-party tools such as:

• Email newsletter services.

• Website analytics providers

• Payment or ecommerce platforms (if applicable in the future)

These providers only receive the information necessary to perform their services and must keep your data secure.

DATA SECURITY.

We take appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access. No online system is ever 100% secure, but we work to protect your data responsibly.

HOW LONG WE KEEP YOUR INFORMATION.

We keep your information only for as long as necessary for the purposes described here — for example:

• Marketing data until you unsubscribe

• Enquiry data for as long as needed to support you

After this, we safely delete or anonymise the information.

YOUR RIGHTS (UK GDPR).

You have the right to:

• Request access to the data we hold about you.

• Ask for corrections or deletions.

• Withdraw marketing consent at any time.

• Request that we limit or stop processing your data.

• Ask for your data to be transferred to another provider (data portability).

UPDATES TO THIS POLICY.

We may update this Privacy Policy occasionally. Any changes will appear on this page with a new “Last updated” date.